# Carts

The Carts screen under **Webshop → Carts** is a read-only monitor for shopping carts created through your storefront: funnel analytics, abandoned-cart insights, and a browsable cart list. You cannot create or edit carts here; carts only come into existence when a shopper adds items through your storefront.

## Pick a period

The **Last 7 days** / **Last 30 days** / **Last 90 days** buttons at the top (30 days is the default) set the window for both the analytics cards and the cart list below them.

## Analytics

Eight stat cards summarize the funnel for the selected period:

| Card | Meaning |
| --- | --- |
| Created | Carts created |
| With lines | Carts that got at least one item |
| Email captured | Carts where the shopper's email is known |
| Checkout started | Carts that reached checkout |
| Converted | Carts that became orders |
| Abandonment rate | Share of carts abandoned, as a percentage |
| Lost value | Total value of abandoned carts |
| Recovered value | Value of carts recovered into orders |

Two cards break the numbers down further:

- **Top abandoned products** lists the products most often left behind, with how many times each was abandoned.
- **Value distribution** shows how many carts fall into each value bucket (for example "25.00 EUR – 50.00 EUR").

## The cart list

The list shows 25 carts per page. Filter by **Status** and sort by **Last activity**.

| Column | Description |
| --- | --- |
| Email | The captured email, or an em-dash when none was captured |
| Value | Cart value |
| Lines | Number of lines |
| Status | Status badge, plus a separate warning-toned **Abandoned** pill when applicable |
| Last activity | Relative time, for example "2 hours ago" |

### Cart statuses

| Status | Meaning |
| --- | --- |
| Active | The cart is open |
| Converted | The cart became an order |
| Merged | The cart was merged into another cart (for example when a guest logs in) |

**Abandoned is not a status.** It is a flag shown next to **Active** when the cart has had no activity for longer than your configured threshold. You set that threshold in the **Abandoned after (hours)** field under [store settings](/docs/selling/store-settings).

## Cart detail

Click a row to open a slide-over sheet (there is no separate cart page). The sheet shows:

- The cart's email and status badge, and for carts claimed by a logged-in customer, a **Customer:** link to that customer's page.
- A lines table (Product, Qty, Unit, Total) and totals (Subtotal, Total).
- A timeline of cart events with date and time: Cart created, Line added, Line removed, Email captured, Checkout started, Converted to order, Merged into another cart, Claimed by customer, and Expired.

Closing the sheet refreshes the cart list.